// Legal
Privacy Policy
Last updated: January 2026. How Northcloud Solutions Inc. collects, uses, and protects personal data.
1. Who we are
Northcloud Solutions Inc. ("Northcloud", "we", "us") provides business software, cloud solutions, and related services, with a registered address at 6815 Yucca Valley Drive, San Antonio, TX 78242, United States. This policy explains how we handle personal data when you use our website, request a demo, or use our products and services.
2. Data we collect
We collect information you give us directly — such as your name, company, work email, phone number, and the content of messages you send through our forms. When you use our products, we process the operational data you enter on your organization's behalf. We also collect standard technical data such as log records and device/browser information needed to operate and secure our services.
3. How we use data
We use personal data to respond to your requests, deliver demos, provide and support our products and services, secure our systems, meet legal obligations, and — with your consent — send relevant product updates. We do not sell personal data, and we do not use customer operational data for advertising.
4. Where data is stored
Customer data is hosted on Amazon Web Services in the region selected for your deployment. Data is encrypted in transit and at rest, and access is restricted to authorized personnel under least-privilege controls and logged for audit purposes.
5. Sharing
We share personal data only with service providers that help us operate our business (such as cloud hosting and email delivery), under contracts that require equivalent protection; when required by law; or as part of a business transaction such as a merger, subject to this policy.
6. Retention
We keep personal data only as long as needed for the purposes described above — for example, while your account is active or as required for legal, accounting, or reporting obligations — after which it is deleted or anonymized.
7. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise any of these rights, contact us through our contact page and we will respond within a reasonable timeframe.
8. Security
We apply administrative, technical, and physical safeguards appropriate to the sensitivity of the data we handle, including encryption, access controls, audit logging, and tested backup and recovery procedures.
9. Changes to this policy
We may update this policy from time to time. Material changes will be posted on this page with an updated revision date. Continued use of our services after a change takes effect constitutes acceptance of the revised policy.
10. Contact
Questions about this policy or our data practices can be sent through our contact page, by phone at +1 210 917 4373, or by mail to Northcloud Solutions Inc., 6815 Yucca Valley Drive, San Antonio, TX 78242, United States. We aim to respond to privacy inquiries within one business day.